Direct links to your questions here (1-800-759-6960): 

Customer Support

Bio-Trauma 911, Inc., together with its sister corporation, Trinity Executive Services, Inc., has over 140 employees.  The management team of both corporations has faithfully served the general public since 1994.  With over 14 years of experience, often by trial and error, we've learned to do it right. 

The owners of Bio-Trauma 911, Inc., together with its management team and technicians, are committed to completing each job with the highest degree of integrity, honesty and professionalism.  We make you this promise!

If for any reason you are unhappy or dissatisfied with the work we perform, and we find your concern legitimate, we will make every effort, at our expense, to rectify the situation.  If we are unable to rectify the situation to your satisfaction, we will refund all or part of the expense you incurred.  We make you this promise!

Furthermore, you will never be overcharged for the services we render.  Not only does Bio-Trauma 911, Inc. offer the most competitive rates in the industry, but we will refund to you any portion of your payment that was not needed.  Our technicians will make every effort to finish a job as quickly and as efficiently as they can.   Therefore, if we estimate a job will take twelve hours and you've paid in advance, yet the job only took ten hours, we will refund to you immediately the difference.  We will not make an attempt to justify or "fudge" our records in an attempt to keep what is rightfully yours.  We make you this promise!

Should you have any questions regarding our customer support or what you can expect from Bio-Trauma 911, Inc., please contact Martha Lenz at 1-800-759-6960.